How the hotel supplies experts at T-Y Group & Harbor Linen are helping out
Deep into a months-long quarantine and under travel restrictions due to COVID-19, resorts throughout the U.S. and the Caribbean are quiet. But sewing machines, phones and shipping facilities are abuzz. From distribution centers in New Jersey to embroidery facilities in Miami to sourcing experts in their living rooms to home crafters in sewing rooms, a group of hospitality industry allies are pitching in to assist with the world’s recovery from the COVID-19 crisis.
Here’s how T-Y Group & Harbor Linen are pivoting from being the preferred textiles and amenities provider for hospitality to a healthcare resource.
Making sure emergency personnel get a good night’s sleep during the COVID-19 crisis
The sacrifices our healthcare workers are making can’t be overstated. Doctors and nurses are uprooting their lives to assist in disease hotspots. New temporary healthcare facilities, sometimes called field hospitals, are opening. And T-Y Group & Harbor Linen are answering the call by making sure those on the front lines can get a good night’s rest.
“Every available bed is taken up for patients. There’s simply not a place for doctors to sleep between shifts. Many can’t go home to rest because they live in other cities or states,” says Kipp Acton, T-Y Group & Harbor Linen VP of Global Sales.
T-Y Group & Harbor Linen are providing emergency bedding kits so that healthcare workers all have a comfortable cot, sheets, pillows and other necessities to get restful sleep when and where they can. In addition, T-Y Group & Harbor Linen are also providing patient bedding kits to outfit these field hospitals. The kits are designed to work in a variety of conditions and stow away when not in use.
“Some doctors and nurses are a long way from home. What we’ve tried to do is provide some measure of comfort. Because when the job is this important, being rested is even more important, “says Angela Leonard, Manager of Product Development for T-Y Group & Harbor Linen. “Because we have the buying power of Bed Bath & Beyond behind us, we were able to source everything needed for these emergency rest kits. It took some effort, but we’re very proud of the results.”
Regardless of the setting, some creature comforts are the key to drifting off and waking rested to save more lives. The purchasing and logistics teams at T-Y Group & Harbor Linen were able to source and deploy the kits in record time to respond to that need.
“It may seem like a small thing, but doctors are working 24 and 36-hour shifts to keep up with new patients. Having a comfortable place to sleep is such a big deal to keep them sharp,” says Robert Will, VP of Sales for T-Y Group & Harbor Linen. “It’s the difference that’s going to help our healthcare workers make it through this crisis without burning out in huge numbers.”
“It may seem like a small thing, but doctors are working 24 and 36-hour shifts to keep up with new patients. Having a comfortable place to sleep is such a big deal to keep them sharp.”
If you know of a healthcare facility that could use emergency kits for its workers, please contact us.
Providing masks for COVID-19 hotspots through Hospitality Heroes
Having a face covering is an essential part of COVID-19 preparedness. And with the CDC’s mid-April recommendation for everyone to wear a cloth mask in public places, there’s a major shortfall in supply.
A team at T-Y Group & Harborn Linen is helping fill the gap by launching a program called Hospitality Heroes. With its partners, Hospitality Heroes has already produced thousands of masks for hotspots with a rise in cases of coronavirus.
The mission of Hospitality Heroes is to mobilize remote teamwork in a strong and connected hospitality industry to support the CDC’s recommendation by providing masks to everyone, while prioritizing frontline workers.
“We’re also providing patterns and donating sheets as mask-making materials. We have even repurposed our sewing facility in Miami, FL to create masks.”
The team spearheading the effort is calling the plan A Four-Tier Sheet Solution. “We’ve mobilized our team, and we’re calling on our partners in the industry to do the same,” says Nancie Samet, VP of Marketing for T-Y Group & Harbor Linen. “We’re also providing patterns and donating sheets as mask-making materials. We have even repurposed our sewing facility in Miami, FL to create masks.”
“The great thing about Hospitality Heroes is that anyone can help. We have individuals and small communities of people from throughout the industry doing what they can to help, just like us,” says Vera Kolesnik, Director of Marketing & Product Development at T-Y Group & Harbor Linen. “We have the logistics and expertise to get these masks where they’re needed most, but we can make an exponentially bigger impact with more volunteers. This is our chance to provide thousands of people with needed safety equipment to continue to combat the spread of this illness.”
“We want more people to get involved in this effort. Everyone who wants to help. The goal here is to inspire remote teamwork and real accomplishments by working together to provide masks,” says Nancie Samet, VP of Marketing for T-Y Group & Harbor Linen. “You can download mask templates from our site to make your own and get directions on how to prepare them for distribution. We’re committed to providing the expert support, but this is a true community effort.”
If you’re interested in participating in Hospitality Heroes, signing up as a volunteer is easy on the Hospitality Heroes site.
Making sure healthcare workers have vital supplies to combat cases of coronavirus
T-Y Group & Harbor Linen have converted much of their hospitality inventory to go to hospitals and other healthcare facilities. Increased patient numbers mean an increased need for additional bedding in healthcare facilities throughout the country.
Sanitary procedures in care facilities require changing PPE (personal protective equipment) often to protect frontline healthcare workers and their patients. The current need throughout the world dramatically outstrips current supplies and inventory.
”Our goal is to outfit as many frontline healthcare workers as we can as quickly as we can,”
However, thanks to the buying power of Bed Bath & Beyond, T-Y Group & Harbor Linen were able to source an entire shipping container of ISO gowns, as well as millions of COVID-19 protective masks. While this may seem like a huge amount of protective equipment, this is enough PPE to service a mid-sized hospital for a few months. The company is actively sourcing more protective equipment suitable for COVID-19 preparedness to keep up with the increased demand.
“We have inventory, and we’re shipping. Our goal is to outfit as many people as quickly as we can,” says Chris Nelson, President of T-Y Group & Harbor Linen.
If you’re a hospital in need of COVID-19 supplies, we want to help. Please contact us to arrange delivery.
Assisting customers in need with COVID-19 social responsibility
Many T-Y Group & Harbor Linen hospitality customers are reeling from this COVID-19 crisis. While we are confident that resorts and hotels will be operating again soon, the effects of losing several months of customers during busy spring and summer seasons will have an impact.
But the time to start planning for recovery is now. T-Y Group & Harbor Linen knows our customers want that.
”Right now, what being a good partner demands is that we help our customers out in a pinch.”
“We’re a business partner for our hotel, resort and spa customers. We help them develop new products and solutions. We help them source things they can’t get elsewhere. Right now, what being a good partner demands is that we help our customers out in a pinch,” says Chris Nelson, the company’s President.
T-Y Group & Harbor Linen is committed to supporting a resilient recovery for the hospitality and tourism industry after travel restrictions ease and public health concern abates. “We’re absolutely fanatical about guest experience, and we’re all travel fans here. We want our partners back in operation once it’s safe, and we’re willing to work with them to get there.”
COVID-19 preparedness: Planning for safe hotel reopenings
The high-touch hospitality playbook is out. The no-touch hotel stay is in – for hotels who want to open safely and avoid new cases of coronavirus.
T-Y Group & Harbor Linen are collaborating with several of our hotel partners on new procedures, best practices and products to bring guests back in a way that minimizes risk.
“The industry knows us as a hotel supplies expert, but what a lot of our partners don’t know is that we have years of experience and deep ties to healthcare, long-term care and commercial laundry,” says John Hanson, Senior Director of Hospitality Sales for T-Y Group & Harbor Linen. “We’re a company that knows a thing or two about antiviral practices and sanitation, and we’re ready to share what we know with our partners.”
“This is exactly the type of product design and development challenge we’re set up to solve at T-Y Group & Harbor Linen.”
Right now, we’re actively sourcing new sanitation-minded supplies for housekeeping staff and for guests during their stays. We’re also inventing entirely new products as part of our lineup to make laundry sanitation and room cleaning easier.
“This is exactly the type of design and development challenge we’re set up to solve at T-Y Group & Harbor Linen,” says Angela Leonard, Product Development Manager for the company. “Many of our customers are realizing, ‘Hey, this is a team that can help us develop new products that are better suited to preventing the spread of COVID-19 in a hotel.’ We’re ready to flex those muscles for a larger group of our partners.”
Our goal is to provide safe, sanitary disease prevention practices for hotels. If you’re interested in partnering with us for your hotel reopening, get in touch.
How you can help us assist with COVID-19 recovery
T-Y Group & Harbor Linen is doing everything possible to assist with the current crisis and a recovery for our hospitality partners. We can do even more with your help. There are just a few of the ways you can contribute to our efforts.
Help us make masks, and become one of our Hospitality Heroes
As we mentioned, Hospitality Heroes is a community effort to sew and ship cloth masks to where they’re needed most. You provide the work. We’ll provide the patterns and donate the sheets. Signing up is easy at the Hospitality Heroes site. And if you aren’t equipped to sew, you can still help by sharing the effort with your social network. Include the hashtag #hospitalityheroes so that we can stay connected.
Get in touch with us if you’re a hospitality partner planning your reopening
For new customers and long-time partners, we’re committed to assisting with a broad-based recovery for our industry. If you are considering replacing your towels, linens or guest amenities,we can organize payment terms that make it possible. And if you’re looking to develop new products or sanitary processes, we’re ready to help.
Alert us of COVID-19 hotspots in need of emergency kits for healthcare workers
If you know of a healthcare facility in a hard-hit area where doctors and nurses could use comfortable bedding between shifts, we have emergency kits ready to ship. Contact us to arrange delivery.
Work with us to provide temporary patient care at your hotel or resort
There are still hundreds of at-risk patients who need alternative care facilities as hospitals grapple with an influx of COVID-19 cases. If you’re interested in partnering with us to provide a safe place to convalesce, please get in touch with our team.
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We’re a one-stop shop for hotel towels, linens and guest amenities, but these are real ways we’re helping address a crisis that affects us all. If nothing else, we want to inspire others to take meaningful actions. Share our efforts in hopes that others will get involved. We’re stronger together.